Businesses have faced some challenging times in recent years. Firstly, there was the Covid-19 virus in 2020, which became the first global pandemic since the Spanish Flu outbreak after the first world war. Businesses needed to adapt quickly to the lockdowns and restrictions on movement that were imposed on populations.

The retail sector (specifically, businesses with physical retail outlets) was hit hardest by the reduction in footfall, and some never recovered. Despite the worst effects of Covid having passed, businesses are now faced with high inflation levels that are making it difficult to remain competitive in an increasingly crowded marketplace.

There’s a greater need than ever for businesses in 2023 to find intelligent ways to improve efficiency across their operations to ensure that they remain competitive. In this article, some top tips that can be deployed to boost business efficiency will be described.

Consider Outsourcing

Many businesses find that they have significant staffing costs as their organization grows. New teams are created when business expansion takes place, and this leads to the need for a larger financial budget to pay employees. However, it’s important to consider that outsourcing can play a vital role in keeping business costs down and improving efficiency.


Businesses can outsource some of their key functions to external, third-party providers of these services. For example, a firm can outsource its HR function to a dedicated external team of experts that can be found at sites such as All human resource functions will then be covered by the team, and there’ll no longer be a need for the business to retain and pay its own in-house HR team. In short, outsourcing can be a key way to keep staffing costs down while only paying for the services that your business requires.

Encourage Hybrid Working

Hybrid and remote forms of working were required by necessity during the height of the Covid-19 pandemic for millions of businesses. Today, they remain an attractive option for both employers and staff. A significant proportion of staff members enjoy hybrid working models as it allows them more flexibility in how they approach their working day and saves commuting time. Research indicates that many employees are empowered by hybrid working and deliver improved levels of efficiency when working from a home office. Businesses benefit from a more motivated workforce and can also keep their transport and fleet costs down while also reducing the organization’s carbon footprint.

Ask for Staff Feedback

As a final top tip for improving efficiency, businesses should look to gain constructive feedback from staff on all their activities and operations. This information can be a crucial way to gain insight from all levels of the organization, some of which could be used to drive efficiency improvements or more effective working methods.


In 2023, businesses can seek feedback from their staff quickly and easily by using online staff survey platforms. Simple questionnaires and feedback forms can be created in minutes with survey applications, and the results can be returned by email. The results can then be analyzed and can form the basis for driving efficiency improvements across all parts of the business.

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