Singapore’s Parcel Perform made a huge move in the e-commerce shipping industry after successfully raising $20M in Series A funding from Cambridge Capital and Softbank Ventures Asia.
This investment will further expand the potential of Parcel Perform’s cutting-edge technology, which is already used by a growing list of customers worldwide to streamline their e-commerce shipping needs.
This article will examine how their technology works and the advantages of their service.
Overview of Parcel Perform
Parcel Perform is a Singapore-based e-commerce shipping platform that goes beyond tracking to provide actionable analytics, insights and customer support. Automatically collecting shipment data from delivery service providers worldwide and intelligently turning it into actionable information is helping businesses make more informed decisions to reduce costs and increase customer satisfaction.
Founded in 2015 by Romain Caillaud, Parcel Perform uses its proprietary software architecture to tailor its solutions to the specific needs of individual customers or markets. This means businesses can access accurate and up-to-date information about their shipments to make decisions quickly with minimal effort. It also allows for end-to-end order data tracking from start to finish, so customers will gain better visibility over their shipments.
In May 2020, Parcel Perform secured 20 million USD in Series A funding from venture capital firms Cambridge Capital and Softbank Ventures Asia, highlighting the traction of the company’s technology and the growing e-commerce industry in Southeast Asia. The company plans to use these funds to continue developing its core technology platform and expand into newer markets.
Details of the Series A funding
Parcel Perform, the Singapore-based parcel and shipment tracking solution provider, has raised $20 million in Series A funding. The round was led by technology-focused venture capital firm, Cambridge Capital and Softbank Ventures Asia.
The capital will continue enhancing its tracking technology, which offers multi carrier and multi currency services spanning over 50 countries, as well as validations through real-time API connection with carriers in the US and Europe such as FedEx and Deutsche Post. The influx of funds will also help the company establish a presence in Japan through an alliance with Softbank Ventures Asia.
The Series A funding was initiated with pre-seed investments from 500 Startups, Jungle Ventures and Wavemaker Partners. With this fresh influx of capital surged to nearly $30 million, Parcel Perform seeks to use it further to expand across both Europe and North America—and potentially tap into markets such as South Africa and Southeast Asia.
The funds will accelerate development on its flagship software which helps users facilitate the complex shipping processes for their global eCommerce businesses more efficiently through automation features such ensuring international packages do not get cleared at customs or that local tax regulations are met accurately with minimal effort needed from clients’ customers service team.
Singapore’s Parcel Perform bags $20M in Series A funding from Cambridge Capital, Softbank Ventures Asia
Singapore-based Parcel Perform, a provider of e-commerce shipping performance management services, recently announced a US$20 million Series A funding round led by Cambridge Capital and with participation from Softbank Ventures Asia. The capital will further strengthen the company’s tech stack and accelerate its growth.
This article will explore how Parcel Perform’s technology is streamlining e-commerce shipping for its clients.
Automated tracking and tracing
Parcel Perform allows companies to monitor, manage and control the entire shipping process from when a customer places an order, through the delivery process, to customer satisfaction with precision and accuracy. Utilizing its real-time automated tracking and tracing services, Parcel Perform enables suppliers and retailers to track every package sent from their shop to view visibility data like delivery status notifications and customer delivery experience feedback that helps merchants understand customer satisfaction levels during shipping journey.
Parcel Perform gathers data from the dispatch (dispatch) layer (sender) and receiver layer to provide coverage across all leading e-commerce markets. In addition, its cloud-based software platform utilizes AI (Artificial Intelligence) algorithms to analyze data collected across multiple sources. As a result, it creates actionable insights that enable merchants to gain deep insight into their customers’ end-to-end delivery experience.
These analytics allow merchants to unlock freight automation opportunities that can lead directly or indirectly in improved operational efficiency. For example, Parcel Perform integrates with major carriers such as SingPost, USPS and DHL Express for shipping rate management. This can improve bottom line performance by reducing the total cost of goods sold through more optimal pricing structures agreed upon by existing carrier partners or through dedicated contract carriers of their choosing.
In addition, its proprietary analytics allow merchants to make smarter decisions about carrier selection by comparing performance stats on metrics such as transit time, failed deliveries or cost optimization criteria to make better supplier deals.
Real-time data and analytics
Parcel Perform is an e-commerce logistics and supply chain services company that offers real-time data and analytics for order and shipment tracking, time to delivery and customer experience. Through advanced technologies such as machine learning, optimization algorithms, APIs and other data analysis techniques, Parcel Perform empowers merchants with visibility and control of their shipments and delivery networks.
The mission of Parcel Perform is to make cross-border shipping easier by providing merchants — small or large — visibility of the entire processes in their ecommerce supply chain. This allows them to track orders more accurately while reducing manual labor costs. In addition, thanks to this technology, merchants can save costs for unsuccessful delivery attempts by allowing customers to track their items in real time.
In addition, Parcel Perform provides transparency into rate comparisons between carriers and real-time tracking details for domestic and international shipments. This helps businesses measure the performance of carriers more accurately while saving time on queries about shipping status since all the information can be found in one place at any given time.
The technology was recognized in July 2020 when Singapore-based Parcel Perform secured $20 million in Series A funding from Cambridge Capital and Softbank Ventures Asia. This demonstrates that its business model has effectively disrupted the eCommerce shipping industry.
Integration with e-commerce platforms
Parcel Perform’s technology enables it to integrate with e-commerce platforms, such as Shopify and Magento, providing tracking and analytics features that give businesses a better understanding of their customers. This integration allows businesses to gain insights on their customers’ buying behavior and enable them to track orders from the point of purchase until delivery.
Additionally, its integration allows merchants to forecast the most cost effective shipping strategy for their products. This helps determine optimal couriers for international shipments and gives an overview of related costs. With these insights on customer buying patterns and estimated shipment costs, Parcel Perform also provides business owners a higher degree of control in optimizing costs associated with shipping and packaging materials that would help them improve customer satisfaction levels.
Parcel Perform offers live tracking updates to — users can follow their packages along every step in real time, enabling them to monitor any delays or potential issues during order fulfillment directly inside the platform. Furthermore, this ensures that they can make well-informed decisions regarding customer service queries quicker than ever before, making customer experience smoother and more efficient at every stage.
Benefits to E-commerce Businesses
Parcel Perform’s technology transforms e-commerce shipping with its end-to-end platform built for shippers, retailers, and logistics service providers. With the latest Series A funding of $20M from Cambridge Capital and Softbank Ventures Asia, the tech platform is revolutionizing the e-commerce and logistics industry.
Let’s look at the benefits of Parcel Perform’s technology to e-commerce businesses.
Improved customer service
E-commerce businesses can benefit hugely from parcel performance technology to help streamline their shipping and delivery processes. Improved customer service is a key advantage of this technology as it allows businesses to provide a much more transparent and accurate delivery experience for customers. Customers will be informed of real-time delivery progress updates and easier access to tracking information, thus increasing satisfaction with their order.
In addition, improved services such as order status notifications and customized mailing preferences can further optimize the customer service experience. Such features help reduce confusion and allow customers to easily monitor their orders, which leads to better customer satisfaction. Furthermore, with added options for services such as express delivery or re-scheduling deliveries according to their alternative addresses or timeslots, customers are provided greater flexibility and convenience when ordering from e-commerce websites.
Finally, better customer service is generated due to fewer issues arising in the areas of lost items or inaccurate tracking information; thereby eliminating misunderstandings on both sides—business owners and customers—and resulting in greater trust between buyers and merchants. Overall, such advanced technologies are making shipping processes simpler and more efficient—thereby improving the overall customer experience that e-commerce businesses can provide.
Increased efficiency
E-commerce businesses increasingly turn to Parcel Perform’s cutting-edge technology to streamline shipping and boost their growth. Parcel Perform is transforming the shipping process by offering an end-to-end logistics platform that allows businesses to automate tasks, customize processes and access real-time delivery tracking data. All this improves customer satisfaction by giving them better visibility into their orders.
Parcel Perform’s technology increases e-commerce businesses’ efficiency in managing their operations. This includes faster order fulfillment times, reduced time spent on shipment management and increased control over the entire supply chain management process. The platform also provides insights on delivery performance so that e-commerce companies can easily identify areas of improvement and make timely adjustments accordingly.
Moreover, Parcel Performance’s innovative technology enables e-commerce businesses to leverage tailor made services, such as express delivery options for urgent items or bulk shipment services for large volume packages. All these enhancements add up to a streamlined shipping process that ultimately boosts sales and customer loyalty. In 2020, Cambridge Capital invested $20 million in Series A funding into Parcel Performance demonstrating the sheer potential of Singapore based e-commerce business using its optimized shipping services.
Lower costs
The rising popularity of shopping online has increased the demand for businesses to streamline their e-commerce shipping. Singapore’s Parcel Perform, one of the leaders in B2C delivery, helps businesses reduce costs and improve efficiency through its unique blend of data analytics, predictive insights and automated parcel tracking technologies.
Parcel Perform’s technology enables businesses to monitor customer deliveries quickly and easily. With Parcel Perform’s live tracking insights, they can be aware of any issues with a specific delivery at any point in its journey — giving customers an up-to-date status on where their orders are at all times. This valuable data can be used to make better decisions about routing for cost savings and faster delivery times. Additionally, Parcel Perform’s platform provides in-depth analytics that help businesses identify the most cost effective logistics services provider for each shipment imported or exported.
Recently, Singapore’s Parcel Perform was able to secure a $20M Series A funding from Cambridge Capital and Softbank Ventures Asia — illustrating the stronger market interest in e-commerce solutions that helps to lower costs for businesses worldwide. As such, leveraging advanced technologies like Parcel Perform secures a significant competitive edge for e-commerce operations as it provides insight into their customer deliveries while optimizing logistics costs.
Singapore’s E-commerce Landscape
Singapore’s e-commerce industry is booming, driven partly by a whole suite of technological solutions to streamline the process. The industry is thriving from AI-powered payment solutions to cloud-based order processing solutions.
One of the key players in this industry is Parcel Perform, who recently announced Series A funding from Cambridge Capital and Softbank Ventures Asia. In this article, we’ll discuss how their technology is changing the face of e-commerce shipping in Singapore.
Overview of Singapore’s e-commerce market
Singapore is home to a growing and vibrant e-commerce industry that has rapidly expanded over the past decade. As a result, the country’s total retail sales have increased by 4.0% in 2019 and are predicted to grow another 4.0% in 2020. This growth is largely due to the booming e-commerce industry, which has seen an average year-on-year growth rate of 17.9%.
Regarding sales volume, Singapore’s online retail sector generated S$1 billion (US$783 million) in 2017 – representing 5% of the country’s total retail turnover. In 2018, this number rose to S$1.25 billion (USD 965 Million), setting a milestone for Singapore’s e-commerce market with 8% of all domestic retail sales attributed to online purchases from overseas shoppers and local consumers.
Further evidence of the increasing popularity of e-commerce in Singapore is exemplified by the success of home grown delivery startup Parcel Perform who recently secured $20 million Series A funding from Cambridge Capital & Softbank Ventures Asia. In addition, Temasek Holdings – a leading multinational Investment company, also invested heavily into Parcel Perform indicating positive global trends and increased trust in Singapore’s e-commerce landscape.
These encouraging trends have attracted more major corporations including Amazon and Alibaba Group who are now making their presence felt within Singapore’s already established ecommerce ecosystem, further highlighting its potential as an attractive investment market going forward into 2020 and beyond.
Challenges faced by e-commerce businesses in Singapore
Since the beginning of e-commerce in Singapore, businesses have faced challenging obstacles when providing timely delivery of products. Factors such as heavy traffic and high shipping costs make it difficult for retailers to fulfill orders efficiently. Additionally, there is a growing demand for same day and instant delivery of online orders in response to ever-increasing customer expectations.
This difficulty is further compounded by the lack of comprehensive data systems essential for businesses to properly track their inventory and monitor customer behavior patterns. As a result, freight transactions are often time consuming, inefficient and costly – resulting in lower overall profits for retailers. As a result, it has become important over the years for logistics companies to leverage technology solutions that can streamline their operations while maximizing profits.
Parcel Perform – a Singapore-based logistics technology startup – has emerged as one of the leading solutions offering businesses enhanced visibility into their shipping operations while ensuring compliance with international safety standards. The company utilizes RFID technology and artificial intelligence (AI) capabilities to provide end-to-end monitoring systems that help retailers optimize transport processes such as route optimization, delivery time slots management, real-time tracking information about their products and more. Recently, Parcel Perform has secured $20 million in Series A funding from investors such Cambridge Capital, Softbank Ventures Asia and others – a testament to its successful run in Singapore’s e-commerce sector.
How Parcel Perform is helping to address these challenges
As Singapore stands poised to benefit from the broad expansion of e-commerce across the region and globally, Singapore-based Parcel Perform is helping businesses capitalize on this opportunity. Parcel Perform’s technology streamlines shipping processes, enabling businesses to better manage their logistics operations and reduce costs.
Parcel Performance is leveraging its cloud-based shipping intelligence platform to make e-commerce shipments more efficient, cost-effective and carbon-neutral. The platform facilitates better data transparency by providing real-time tracking, dynamic delivery predictions and operational insights into a business’s shipping process. It helps businesses stay compliant with local laws and regulations related to freight transportation by providing live tracking of packages along their journey. Additionally, its compliance module helps ensure full integrity throughout the process.
The company recently raised $20 million in Series A funding led by Cambridge Capital and Softbank Ventures Asia to accelerate its growth trajectory as it looks forward to digitizing the logistics industry in Southeast Asia. With the new funding, it plans to roll out more advanced features for existing customers such as automatic paperless documentation requirements for cross border shipments and an AI shipment recommendations engine that will enable increased automation capabilities in route selection, delivery optimization and forecasting.
With these new advanced features ensuring greater efficiency across supply chain networks in Singapore’s burgeoning e-commerce landscape, these advancements in digitalization can help companies remain competitive while providing customers with a superior customer experience from start to finish.
Conclusion
Parcel Perform is an e-commerce-focused logistics technology company disrupting the global parcel industry. The Singapore headquartered firm has disrupted the traditional transactional process with its SaaS (Software as a Service) platform. Through this platform, Parcel Perform’s customers can track, analyze and manage their parcels in real time.
By leveraging machine learning technologies, Parcel Perform has simplified complex manual processes in e-commerce shipping with its ability to interpret data from multiple sources such as courier databases, tracking systems and private databases without manual input. This does away with tedious manual processes associated with large volumes of shipments in e-commerce settings and saves businesses significant amounts of operations time and resources spent on operating them efficiently.
Parcel Perform’s powerful analytics tools enable businesses to track delivery performance at every stage – they provide deep insights into the order status; proactively notify customers on parcel status; offer visibility across multiple carriers; analyze shipment costs; manage returns efficiently; detect frauds associated with returns and much more.
Furthermore, the company helps enterprises use data intelligently to make informed decisions on supply chain management strategies that enable cost savings without adversely affecting delivery performance. This provides enterprises with a competitive edge over traditional brick-and-mortar firms that lack technology infrastructure for managing delivery operations cost effectively in terms of scale & complexity.
In conclusion, Parcel Perform’s innovative solution is reshaping shipping technologies through its powerful analytics eco system while helping businesses save costs while significantly improving their delivery performance management capabilities.
Outlook for the future of e-commerce in Singapore
Singapore’s Parcel Perform bags $20M in Series A funding from Cambridge Capital, Softbank Ventures Asia is a testament to the potential of e-commerce and digital delivery in Singapore.
This significant investment further strengthens Parcel Perform’s technology—which focuses on streamlining e-commerce shipping operations and automating compliance processes—positioning the firm as a leading player in the Singaporean e-commerce market.
This influx of capital for Parcel Perform indicates the broader trend toward e-commerce growth in Singapore, with total consumer spending in the city expected to reach approximately $62 billion by 2023. As consumer demand for digital goods and services continues to expand, this new round of funding could be well positioned to help drive further innovation and enhance customer experiences within the space while also allowing customers to stay current with legal requirements.
Furthermore, with increasing numbers of buyers trending toward online shopping, more businesses are investing into shipping technologies and services which can help them optimize delivery pipelines. This means more business owners will rely on platforms like ParcelPerform for their shipping needs rather than managing manual processes or struggling with legIn addition, withsystems. With increasingly stringent data protection laws being introduced across industries, customers can be sure that their packages are always delivered securely through automated compliance procedures offered by ParcelPerform.
In short, as Singapore’s digital economy continues to grow at an unprecedented pace, businesses must continually invest into modernizing their e-commerce operations with sophisticated software solutions like those offered by Parcel Performance if they wish to remain competitive in today’s market – a trend that could only benefit consumers in Singapore over time.
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